Privacy Policy cv999 — Member Personal Data Protection

Cv999 (hereinafter referred to as "we", "our platform", or "cv999") respects the privacy of every individual who uses our services. This Privacy Policy explains in detail how we collect, process, store, share, and protect your personal information when you use the cv999.pw website and all related services.

This document is designed to ensure you fully understand your privacy rights and the choices available to you regarding your personal data. cv999 is committed to transparency in every aspect of data processing, in line with our responsibilities as a trusted platform operator.

This Privacy Policy applies to all cv999 platform users, including casual visitors, prospective members, registered members, and former members whose personal data we still retain within the defined retention period. By using our platform, you are deemed to have read and understood this policy.

Cv999 collects personal data from you through several means: directly when you register or interact with the platform, automatically through tracking technologies, and in some cases from trusted third-party sources. The following are the categories of data we collect:

We only collect data that is strictly necessary to operate the cv999 service. We do not collect sensitive information such as biometric data or health records unless required for a highly specific identity verification purpose and you have provided explicit consent in advance.

Cv999 uses collected personal data solely for legitimate and necessary purposes in order to deliver high-quality services to you. We do not use your data for purposes you would not expect or that could cause you harm. The following are the primary uses of your data:

• Account Management: Create, verify, and manage your cv999 account, including the login process, password resets, and KYC verification required before your first withdrawal.
• Financial Transaction Processing: Process deposits and withdrawals securely, verify payment method ownership, and ensure all transactions comply with cv999's financial policies.
• Regulatory Compliance: Meet legal obligations related to anti-money laundering (AML), know your customer (KYC), and reporting to relevant authorities when required by law.
• Platform Enhancement: Analyse aggregate and anonymised usage patterns to enhance user experience, improve the interface, and develop relevant new features.
• Security & Fraud Prevention: Detect and investigate any suspicious activity, protect your account from unauthorised access, and prevent platform abuse.
• Service Communications: Send important notifications regarding your account, policy changes, promotions you have opted in to receive, and critical security updates.
• Responsible Gaming: Monitor gameplay patterns to identify signs of problem gambling and provide appropriate support to members who need assistance.

Cv999 does not use your data to make automated decisions that could negatively affect you without human review. All significant decisions, such as account closures or withdrawal rejections, involve manual review by our experienced team.

Cv999 only processes your personal data where there is a valid legal basis to do so. Depending on the type of data and purpose of processing, we rely on the following bases:

• Contract Performance: Processing required to carry out the service agreement between you and cv999, including account management and transaction processing.
• Legal Obligation: Processing required to comply with applicable laws and regulations, particularly those relating to anti-money laundering and identity verification.
• Legitimate Interest: Processing for platform security, fraud prevention, and service improvement purposes that does not infringe on your fundamental privacy rights.
• Consent: For optional marketing communications, we rely entirely on your explicit consent. You may withdraw this consent at any time through your account settings or by contacting our support team.

Cv999 does not sell or rent your personal data to third parties. However, in the course of operating the platform, we may share your information with the following categories of parties, solely for the purposes stated:

• Payment Providers: Required financial information is shared with trusted payment processors such as partner banks, FPX providers, and eWallet platforms to enable your deposit and withdrawal transactions to be processed securely.
• Game Providers: Minimal technical data is shared with third-party game software providers (such as session information) to ensure games function correctly on the cv999 platform.
• KYC Service Providers: Identity documents and verification data are shared with licensed KYC service providers to facilitate fast and secure identity verification.
• Regulatory Authority: cv999 will disclose required data to regulatory bodies, law enforcement agencies, or courts when mandated by applicable law, or when we reasonably believe such disclosure is necessary to protect the rights of cv999 or the safety of users.
• Professional Advisors: Lawyers, auditors, and consultants involved in cv999's business operations may access required data, subject to strict professional confidentiality obligations.

All third parties with whom we share data are required to sign data processing agreements that prohibit them from using your information for any purpose other than those specified, and that require them to implement security measures equivalent to cv999 standards.

The security of your personal data is cv999's highest priority. We continuously invest in the latest security infrastructure to ensure your information is always protected to the highest level of protection available in the industry.

Technical security measures we implement:

• Data encryption in transit using TLS 1.3 protocol and 256-bit SSL certificates
• Data encryption at rest for all sensitive information in our databases
• Strict role-based access control — cv999 staff can only access data required for their specific responsibilities
• 24/7 security monitoring with automated intrusion detection systems
• Regular security penetration testing by appointed independent cybersecurity firms
• Encrypted data backups at geographically separate data centres for service continuity

Regarding data retention, cv999 adheres to the principle of data minimisation — we only retain your data for as long as necessary for the purposes it was collected or as required by law. Generally, transaction records and KYC data are retained for a minimum of 5 years following account closure, in compliance with Malaysia's anti-money laundering legal obligations.

Cv999 uses cookies and similar tracking technologies to enhance your experience on our platform, maintain login session security, and understand how users interact with our platform for continuous improvement.

Types of cookies we use:

• Essential Cookies (Required): Required for core platform functions such as secure login sessions, identity verification, and language preferences. These cookies cannot be disabled as the platform will not function properly without them.
• Performance Cookies: Collect information about how you use the platform — for example, the most frequently visited pages and response times. All data is anonymised and used solely to improve platform performance.
• Functional Cookies: Allow the platform to remember your preferences such as language settings, display configurations, and login details (if you choose to be remembered) to deliver a more personalised experience.
• Analytics Cookies: Help us understand aggregate usage patterns to make better decisions about new feature development and user interface improvements.

You can manage your cookie settings through your web browser settings at any time. Disabling certain cookies may affect some platform functionality. For detailed guidance on managing cookies in popular browsers such as Chrome, Firefox, or Safari, please refer to the respective browser's help documentation.

Cv999 acknowledges and respects your rights as a data owner. Under this policy and in accordance with internationally recognised data protection principles, you have the following rights:

To submit any request relating to the rights above, you may contact the cv999 privacy team via live chat on the platform. We are committed to responding to all requests within 48 working hours and resolve issues within 30 calendar days, in line with industry standards.

In operating an internationally scaled platform, cv999 may need to transfer your personal data to servers or service providers located outside Malaysia. Such transfers are carried out only when necessary and with adequate safeguards in place.

Every international data transfer by cv999 complies with the following conditions:

• Data is only transferred to jurisdictions with adequate levels of data protection, or where appropriate data transfer agreements have been put in place.
• Third-party service providers outside the country are required to comply with security and privacy standards equivalent to those applicable in Malaysia.
• All data transfers are logged and regularly monitored to ensure ongoing compliance.

If you have concerns about international data transfers involving your information, please contact us for further clarification on the safeguards we have implemented.

Cv999 is an online gaming platform exclusively dedicated to individuals aged 18 years and above. We do not knowingly accept registrations from or collect personal data of individuals below this age.

If we find that personal data of individuals under the age of 18 has been collected without proper age verification, we will:

• Close the account in question immediately
• Delete all collected personal data within a reasonable timeframe
• Return any eligible balance in accordance with cv999's standard procedures

If you believe a minor has registered on the cv999 platform, please contact our support team immediately so that appropriate action can be taken without delay.

Cv999 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform developments. We are committed to being transparent about any changes made.

When we make significant changes to this policy:

• The "Effective" date at the top of this page will be updated
• In-platform notifications will be displayed to all active members
• For changes that significantly affect your fundamental rights, we will provide at least 14 days' notice before the changes take effect

We encourage you to review this page periodically. Your continued use of the cv999 platform after any changes are published constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests related to this Privacy Policy or cv999's handling of your personal data, our team is ready to assist you.

You may contact the cv999 privacy team through the following channels:

• Privacy Email: [email protected]
• Live Chat: Available 24/7 directly within the cv999 platform for immediate assistance
• Response Time: We aim to respond to all written enquiries within 48 business hours

When contacting us regarding privacy, please include your username or account number (if applicable) and a clear description of your request or concern. This will help us process your request more quickly and accurately.